What we do

Services

Eight business lines, one Hong Kong operating desk: Intelligent technology information consultation, enterprise management advisory, cross-border trade, import and export of goods; wholesale and retail of electronic products, industrial equipment and general merchandise; business agency, marketing promotion and solution planning service. Every line shares the same team, the same compliance spine and the same mobile management app — so a single brief can open all eight.

Scroll to the eight lines

Core business

The eight lines, in full

Each line is a business in its own right — with its own specialists, its own deliverables and its own commercial terms. Together they are one operation you brief once and run from one dashboard.

Line 01

Intelligent Technology Information Consultation

We interrogate the technology landscape for you — vendor capability, data security posture, total cost of ownership and adoption risk — and hand back a decision, not a catalogue. Every finding is sourced, dated and written for the people who have to sign it off.

  • Vendor and product benchmarking with scored comparisons
  • Regulatory and data-residency mapping for each target market
  • A written recommendation with cost, risk and rollout assumptions

Line 02

Enterprise Management Advisory

Operating-model design for companies that have outgrown their structure: organisation charts, delegation of authority, finance and reporting lines, and the operating rhythm that keeps them together. We work alongside founders and boards, then hand over a system your own people can run without us.

  • Organisation design, role clarity and delegation mapping
  • Financial control, budgeting and management-reporting frameworks
  • Operating cadence — weekly pipeline, monthly close, quarterly review

Line 03

Cross-Border Trade

Sourcing and counterparties across mainland China, Southeast Asia, the Gulf and Europe — factory visits, sample approval, commercial terms and contracts drafted in both languages. We vet suppliers before you pay for the goods, not after they arrive on your dock.

  • Factory audit, sample approval and capacity verification
  • Counterparty vetting, credit terms and bilingual contract drafting
  • Negotiated pricing, minimum order quantities and delivery scheduling

Line 04

Import & Export of Goods

Customs classification, licences, certificates of origin, freight booking and delivery — handled end to end under our own import and export licences. You get one tracking reference and one named person accountable for every filing, whether it clears in three days or three weeks.

  • HS classification, permits and certificates of origin
  • Air, sea and express freight booking with forwarder management
  • Delivery confirmation, customs clearance and demurrage avoidance

Line 05

Wholesale & Retail — Electronics, Industrial Equipment & General Merchandise

We hold stock: consumer electronics, industrial equipment, tools and general merchandise, warehoused in Hong Kong and ready to move. Institutional buyers get volume pricing, private labelling and consolidated shipping; smaller buyers get the same catalogue and the same service.

  • Hong Kong warehousing with pick, pack and palletising
  • Volume pricing, private labelling and consolidated invoicing
  • After-sales support, spare parts and warranty handling

Line 06

Business Agency

Hong Kong company setup and the administration that keeps it lawful — registration, annual returns, statutory books, nominee service and the bank-account introduction that new businesses get stuck on in week two. One workstream, one owner, no missed filings.

  • Company incorporation, business registration and licence applications
  • Nominee service, statutory books and annual returns filed on time
  • Banking introduction, KYC preparation and account documentation

Line 07

Marketing Promotion

Campaigns built on product reality: channel positioning, trade-show programmes, digital campaigns and the sales material that supports them. We measure cost per qualified lead and revenue per channel, not impressions — and we will stop a campaign that is not working.

  • Positioning, messaging and launch campaigns
  • Trade-show and exhibition programmes, domestic and overseas
  • Performance tracking from first impression to signed order

Line 08

Solution Planning Service

The plan that holds the whole engagement together — scope, budget, timeline, risk register and the decision gates that keep a project on track. Built with your finance team, not around them, so the numbers you approve are the numbers you can operate against.

  • Scope, budget and phased delivery plan
  • Risk register, contingency budget and decision gates
  • Scenario comparison with performance KPIs per phase

Mobile Management App

One app that runs all eight business lines

Not a portal bolted on afterwards — the app is how each line is actually executed and reported. A client watching a shipment, a consultant reviewing a benchmark and a warehouse counting stock are all looking at the same source of truth, from one download on Google Play or the Apple App Store.

Live operations, one screen

  • Technology Consulting → live intelligence briefing feedVendor scores, regulatory changes and benchmark data pushed to your account as they land.
  • Management Advisory → engagement workspaceDecision logs, action owners and review notes held in one thread.
  • Cross-Border Trade → counterparty deskSupplier verification status, contract milestones and negotiation history.
  • Import & Export → customs and document trackerFilings, certificates of origin and clearance status for every shipment.
  • Wholesale & Retail → inventory controlStock by warehouse, reorder points, margin and customer price lists.
  • Business Agency → entity calendarLicence renewals, statutory filings and nominee tasks with reminders.
  • Marketing Promotion → campaign trackerChannel spend, creative approvals and lead handoff in one view.
  • Solution Planning → project plannerMilestones, budget lines and a risk register with scenario comparison.
Order desk screen in the EZEDON app showing live orders and shipment status
Inventory and supply chain tracking screen in the EZEDON app
The EZEDON management app running on a smartphone

How we deliver

Five steps, every time

The sequence barely changes between a consulting retainer and a forty-foot container. What changes is the deadline.

  1. 01

    Discovery & scoping

    A working session to map the product, the target markets, the volumes and the constraints. You leave with a written scope and a costed plan — never an open-ended discovery invoice.

  2. 02

    Solution design

    We design the operating route: suppliers, logistics, the compliance path, the systems and the reporting your business will actually read. Risk gets flagged early, while it is still cheap to fix.

  3. 03

    Pilot & rollout

    One lane, one market or one product batch goes live first. We run it with you, measure it against the plan and fix what breaks before anything scales.

  4. 04

    Scale & operate

    Volumes, markets and product lines expand on a route that has already proved itself. The management app takes over routine tracking and our desk keeps the exceptions moving.

  5. 05

    Review & optimize

    A quarterly review against the KPIs agreed in step one. We renegotiate supplier terms, cut what is not working and re-plan the next quarter with you.

FAQ

Questions we get asked first

Straight answers. If your question is not here, ask it directly — we reply within one working day.

How does an engagement usually start?

With a scoping call, ideally within two working days of your first message. We use it to map your product, your target markets, your volumes and your constraints, then send a written proposal covering scope, deliverables, timeline and fees. Nothing starts until you approve it in writing — and the proposal is ours to write, not yours to pay for.

How does the mobile management app fit into the work?

The app is not a separate product you buy alongside the engagement — it is the operating layer for the work itself. Every line feeds it: order and shipment status from trade and import, inventory from wholesale, renewal dates from agency, spend and lead flow from promotion, reporting from advisory. You get read access as standard, plus the ability to comment and approve on the items that concern you.

How do you handle cross-border trade compliance?

Sanctions and restricted-party screening runs on every counterparty before a contract is signed and again before goods leave. Customs classification is reviewed by a licensed specialist rather than a junior, and export-control questions are escalated to our compliance desk instead of guessed at. Where a licence is required, we prepare the application and track it through to issue.

How do pricing and commercials work?

Consulting and advisory work is scoped and fixed-fee. Trade and import/export work runs on a transaction basis, and wholesale on unit margin. Where an engagement spans several lines we quote the whole thing once, with milestones and acceptance criteria, so you can see exactly what each phase costs before you commit to the next one. No line-item surprises at month three.

How do the eight business lines relate to one another?

They are deliberately built to hand off to each other. A sourcing project under cross-border trade runs into import clearance, then into wholesale if you want the stock held in Hong Kong, then into marketing promotion for the launch — with solution planning holding the sequence together. Engage one line or all eight; either way the app keeps them visible in a single place.

What is your stance on data and privacy?

We collect what the work requires and no more. Client and counterparty data sits in access-controlled systems, moves only where the engagement needs it, and is retained for the period Hong Kong tax and company-secretarial obligations demand. The app does not sell personal data and does not share it with advertising networks. Our full policy is published on the Privacy Policy page, and we will sign a data-processing addendum before any personal data moves.

Which markets do you actually cover?

We operate from Hong Kong with working reach across mainland China, Southeast Asia, the Gulf, the EU and the UK. We will tell you plainly if we have no track record in your market instead of taking the work on faith, and where we have partners on the ground we will say so rather than pretend the reach is ours alone.

Put eight lines behind one brief.

Send us the product, the market and the deadline. We will come back with the route, the cost and the risks in writing — and with a plan that your finance team can read.